Privacy Policy for Webxology.com

last update 18 Nov 2023

Information We Collect

  1. Personal Information:
    • When you use our contact form or live chat feature, we may collect personal information such as your name, email address, and any other details you provide voluntarily.
  2. Chat History:
    • We retain a history of your live chat interactions, including messages exchanged, to provide a more personalized and efficient user experience.
  3. Usage Information:
    • We may collect information about your interactions with our website, including the pages you visit, the time and date of your visit, and other statistical data.
  4. Device Information:
    • We may collect information about the device you use to access our website, including the device type, operating system, and browser type.
  5. Google Analytics:
    • We use Google Analytics to collect and analyze data about the usage of our website. This service may collect information such as your IP address, geographic location, and browsing behavior.

How We Use Your Information

  1. Contact Form and Live Chat Information:
    • We use the information collected through our contact form and live chat to respond to your inquiries, provide the requested information or assistance, and improve our customer service.
  2. Chat History:
    • We retain chat history to enhance your experience and provide continuity in conversations. The information is used for reference in future interactions.
  3. Usage Information:
    • We use aggregated and anonymized usage information to analyze trends, improve our website, and enhance user experience.
  4. Google Analytics:
    • We use Google Analytics to understand how users interact with our website. This helps us improve our content and user experience.

Cookies

We use cookies to enhance your experience on our website. You can control cookies through your browser settings. For more information on how we use cookies, please refer to our Cookie Policy.

Third-Party Services

We may use third-party services, such as Google Analytics, to help analyze how users interact with our website. These third parties may use cookies and other tracking technologies. Please refer to their respective privacy policies for more information.

Your Choices

You have the right to access, correct, or delete your personal information. If you have any questions or concerns about your information, please contact us.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. The date of the latest revision will be indicated at the top of this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [hello@webxology.com].

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